State Farm® Insurance Agent Alan Gubler

"Buyer beware: you will not receive the support they advertise, and you will be responsible for managing every step of the process if anything goes wrong. We have had State Farm as our insurance provider for multiple policies over the past two years, and the customer service has been a joke. During that time, we have spoken to our agent only a handful of times: to set up the policies initially, after property damage from a fire (which was not our home), and most recently following a car accident (in which we were not at fault). When our neighbor’s home burned down, a portion of our fence was damaged and needed repair. We contacted Alan Gubler’s office and were told that we needed to reach out to the homeowner of the destroyed property ourselves to obtain any information regarding the fence repair. We were unable to get in contact with any insurance company, and as a result, we now have to replace the fence ourselves, out of pocket. In other words, we were expected to do all the legwork and file our own claims to resolve the issue, receiving zero assistance from Mr. Gubler’s office despite multiple attempts to get guidance. More recently, we were involved in a fender bender. The other driver was found at fault at the time of the accident, and their insurance company accepted liability. When I called Mr. Gubler’s office the next day, I was again told that we needed to work directly with the other driver’s insurance. We were also informed that IF we tried to go through State Farm, it would hit my record, and they would attempt to assist us. Highlighting that it could take up to a year to have our deductible reimbursed, even though the other insurance company had already accepted liability. Once again, we were left to do the work that an insurance company should handle. We have received absolutely no support from either the staff or Mr. Gubler himself, and no one can be contacted after hours. We are also unable to do anything online—such as getting quotes when purchasing a new car, reporting accidents, or requesting assistance —unless it is Monday–Friday during business hours, and they operate on a bank holiday schedule. We thought we were saving money with State Farm, but instead, we have spent more than we would have with any other insurance company we’ve ever used. Your insurance company/agent should help you after the worst days in your car or home, not make you feel you are doing it all alone."

"State Farm has always been our go to for all of our insurance needs. Home, Auto and Life insurance policies have always been through State Farm, Alan Gubler and staff are helpful in all areas and a joy to work with. I highly recommend this office for great service in all areas."

"people are amazing and work with you! and great prices! definitely would recommend!"

"I honestly don’t even know where to start because working with Jesica has been one of the best customer service experiences I’ve ever had! And… this is insurance we’re talking about, which is not something people usually get excited about. But somehow she made the entire process smooth, stress-free, and dare I say… enjoyable. What really sets her apart is how insanely knowledgeable she is. She knows her stuff inside and out and was able to walk me through different coverage options, explain why certain things mattered, and point out details I never would have thought to ask about. She made sure I understood exactly what I was getting, why it was a good fit for me. I highly recommend doing insurance here."

"They're always kind and courteous when answering the phone very quick to get answers and results needed."

"Jesica is the best!! She has helped me a lot when it comes to figuring out how to insure my car."

"Alan has been our insurance agent for years now. His knowledge, professionalism, and reliability help us feel extremely secure in our insurance decisions with State Farm. Highly recommended!"

"I've been with State Farm and this particular office for decades. Alan is great and very understanding. In particular I'd like to mention just how amazing Jesica is. For years, I can call about motorcycles, cars, trucks, home...She never knows what I'm going to call her about but she always knows ALLLL of the information I need to understand and helps me save where I can. Thank you!"

"Breanna has been super helpful! Hassle free, quick, and effective to deal with this office"

"He is very knowledgeable about insurance. Alan offers excellent service."

"Very nice friendly!! Communicate well girl I hear you"

"I was paying so much for insurance. One call from Alan and he helped dropped my price with better coverage. He was very efficient in helping me get the best auto insurance"

"I've been a customer of the Gubler's since before Mike retired. Won't do business with anyone else. The girls, Breanna, Liz & Jessica go above and beyond for me every single time. I truly appreciate the kindness."

"So I have been with State Farm for 40+ years. I have always had good service from my local agent. They’re always very supportive and they always know me when I walk in, which is surprising with all the Clients that they have. Tooele’s support staff is very on top of it . Very knowledgeable. Very friendly. Very patient And always very helpful."

"Alan was awesome to work with and very quick to handle everything!"

"Alan has been our agent for several years. We have always found his people helpful and professional."

"When I married my husband in 2001, he had been with State Farm since the 60s, in San Diego. Collectively he and I have been with them many years. Call me old school, but so far State Farm has the best rates and the best employees. Lots of new insurance companies have tried to get my business. So far, none can beat State Farm prices. Thank you State Farm."

"Alan Gubler and team were fantastic to work with."

"Alan Gubler office is amazing to work with! His staff is amazing and very helpful! Brianna has been amazing! Thank you so much!"

"Always very quick and very helpful, never had any issues and prices are reasonable"

"Just signed up with Allen. Everything was clearly explained and he was very professional. 4 stars for now always room to grow."

"I've been with gubler for 20 plus years and never had a hassle with any claims house or car. The front staff is amazing and will walk me through anything."

"Wonderful, efficient service."

"Jesica is absolutely amazing!"

"Bree and Jesica are always ready and willing to help with my insurance needs. When calling right before close Jesica was ready to help with getting a past minute car put on the insurance. We’ve always had a great experience with speaking with Alan as well."