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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Canales

March 26, 2026

5  out of  5
rating by Donna Canales
"I have been with State Farm over 30 years! I appreciate being able to postpone a payment, sometimes things come up."
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Krista Johnson

March 24, 2026

5  out of  5
rating by Krista Johnson
"Jessica is always so helpful and answers my questions. She takes the time to explain the things I am needing to know."
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Wade Reed

March 21, 2026

5  out of  5
rating by Wade Reed
"Alan and his team are great to work with! Thorough, quick to respond to questions and updates and friendly."
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Luke Callister

March 20, 2026

5  out of  5
rating by Luke Callister
"I have been with Allen Gubler State Farm since 1996. I have never had a bad experience with them. They have always worked hard to get me the lowest price possible. Thank you Jesica for everything you do for me!!!"
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Joseph Bankhead

March 19, 2026

5  out of  5
rating by Joseph Bankhead
"The customer service and attention to detail separate State Farm and Alan Gubler from any other insurance company. They know me by name and have provided me with well over ten years of top quality coverage."
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peter lemonjello

March 10, 2026

5  out of  5
rating by peter lemonjello
"I’ve been with Allen for an about 4 years and they have been so good to work with. He’s always been the better option when I’ve compared them other companies."
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Dee Ann Parry

March 9, 2026

5  out of  5
rating by Dee Ann Parry
"Gubler State Farm has had my business for many decades! Great support staff!"
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Gary Gaz

March 6, 2026

5  out of  5
rating by Gary Gaz
"Excellent service. Quick action and response to questions and problems. They care about their quality of service."
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Chris Klein

February 24, 2026

5  out of  5
rating by Chris Klein
"Great service and saved me money !"
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Timothy Bysecker

February 23, 2026

5  out of  5
rating by Timothy Bysecker
"This office is phenomenal! I left state farm but came back because of their customer service. Thank you!"
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Molly Kynaston

February 5, 2026

1  out of  5
rating by Molly Kynaston
"Buyer beware: you will not receive the support they advertise, and you will be responsible for managing every step of the process if anything goes wrong. We have had State Farm as our insurance provider for multiple policies over the past two years, and the customer service has been a joke. During that time, we have spoken to our agent only a handful of times: to set up the policies initially, after property damage from a fire (which was not our home), and most recently following a car accident (in which we were not at fault). When our neighbor’s home burned down, a portion of our fence was damaged and needed repair. We contacted Alan Gubler’s office and were told that we needed to reach out to the homeowner of the destroyed property ourselves to obtain any information regarding the fence repair. We were unable to get in contact with any insurance company, and as a result, we now have to replace the fence ourselves, out of pocket. In other words, we were expected to do all the legwork and file our own claims to resolve the issue, receiving zero assistance from Mr. Gubler’s office despite multiple attempts to get guidance. More recently, we were involved in a fender bender. The other driver was found at fault at the time of the accident, and their insurance company accepted liability. When I called Mr. Gubler’s office the next day, I was again told that we needed to work directly with the other driver’s insurance. We were also informed that IF we tried to go through State Farm, it would hit my record, and they would attempt to assist us. Highlighting that it could take up to a year to have our deductible reimbursed, even though the other insurance company had already accepted liability. Once again, we were left to do the work that an insurance company should handle. We have received absolutely no support from either the staff or Mr. Gubler himself, and no one can be contacted after hours. We are also unable to do anything online—such as getting quotes when purchasing a new car, reporting accidents, or requesting assistance —unless it is Monday–Friday during business hours, and they operate on a bank holiday schedule. We thought we were saving money with State Farm, but instead, we have spent more than we would have with any other insurance company we’ve ever used. Your insurance company/agent should help you after the worst days in your car or home, not make you feel you are doing it all alone."
We responded:
"Hi Molly, thank you for taking the time to provide feedback to our office. I apologize for any misunderstanding on our part. My office never wants to deter any insured from ever filing a claim under their policy in the event of a loss. As an agency, we try to educate our insureds about coverages and give suggestions when needed. I have and will continue to talk with any of my insureds to make sure they understand the claims process and give my suggestions and help out in any way that I can. I do know sometimes I have insureds that will get a contractor’s bid to see if the repairs are going to be below their homeowner's insurance deductible before filing a claim. In that way, the claim doesn’t go on their record. Also dealing with subrogation and getting your deductible back depends on when State Farm closes the claim, and if they find it feasible, they will try. If they can get your deductible back, I’ve seen it take a few months or even up to a year depending on how hard it is to investigate who was liable in the car accident. Like I said over the phone this morning Molly, I am happy to talk or sit down with you to address all of your concerns further. Please reach out to me at 435-882-0202 or email me at alan@alangubler.com. Your satisfaction is important to my office, and I want to ensure we fully understand and resolve all of your concerns."
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Vickie Adams

January 13, 2026

5  out of  5
rating by Vickie Adams
"State Farm has always been our go to for all of our insurance needs. Home, Auto and Life insurance policies have always been through State Farm, Alan Gubler and staff are helpful in all areas and a joy to work with. I highly recommend this office for great service in all areas."
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KaYcEe kRiStiNe!

January 9, 2026

5  out of  5
rating by KaYcEe kRiStiNe!
"people are amazing and work with you! and great prices! definitely would recommend!"
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Kaysha Murray

December 31, 2025

5  out of  5
rating by Kaysha Murray
"I honestly don’t even know where to start because working with Jesica has been one of the best customer service experiences I’ve ever had! And… this is insurance we’re talking about, which is not something people usually get excited about. But somehow she made the entire process smooth, stress-free, and dare I say… enjoyable. What really sets her apart is how insanely knowledgeable she is. She knows her stuff inside and out and was able to walk me through different coverage options, explain why certain things mattered, and point out details I never would have thought to ask about. She made sure I understood exactly what I was getting, why it was a good fit for me. I highly recommend doing insurance here."
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Curtis Cook

December 30, 2025

5  out of  5
rating by Curtis Cook
"They're always kind and courteous when answering the phone very quick to get answers and results needed."
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alexia S

December 30, 2025

5  out of  5
rating by alexia S
"Jesica is the best!! She has helped me a lot when it comes to figuring out how to insure my car."
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Alexandria Brenkmann

December 30, 2025

5  out of  5
rating by Alexandria Brenkmann
"Alan has been our insurance agent for years now. His knowledge, professionalism, and reliability help us feel extremely secure in our insurance decisions with State Farm. Highly recommended!"
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Matthew Larsen

December 18, 2025

5  out of  5
rating by Matthew Larsen
"I've been with State Farm and this particular office for decades. Alan is great and very understanding. In particular I'd like to mention just how amazing Jesica is. For years, I can call about motorcycles, cars, trucks, home...She never knows what I'm going to call her about but she always knows ALLLL of the information I need to understand and helps me save where I can. Thank you!"
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Kelsey White

December 12, 2025

5  out of  5
rating by Kelsey White
"Breanna has been super helpful! Hassle free, quick, and effective to deal with this office"
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Melody Andreasen

December 8, 2025

5  out of  5
rating by Melody Andreasen
"E we have been with Alan Gubler and State Farm for many years and have been satisfied with all they have done for us. Alan is a wonderful agent and takes care of my needs quickly and efficiently. Even when I’m short in time! His assistant is very helpful as well. I would recommend Alan with State Farm to everyone!"
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Jolynn Gubler

December 2, 2025

5  out of  5
rating by Jolynn Gubler
"He is very knowledgeable about insurance. Alan offers excellent service."
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Terry Glover

November 5, 2025

5  out of  5
rating by Terry Glover
"Very nice friendly!! Communicate well girl I hear you"
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Elenoa Lutui

October 21, 2025

5  out of  5
rating by Elenoa Lutui
"I was paying so much for insurance. One call from Alan and he helped dropped my price with better coverage. He was very efficient in helping me get the best auto insurance"
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Beff L (Beff)

October 15, 2025

5  out of  5
rating by Beff L (Beff)
"I've been a customer of the Gubler's since before Mike retired. Won't do business with anyone else. The girls, Breanna, Liz & Jessica go above and beyond for me every single time. I truly appreciate the kindness."
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Julie Vario

October 7, 2025

5  out of  5
rating by Julie Vario
"So I have been with State Farm for 40+ years. I have always had good service from my local agent. They’re always very supportive and they always know me when I walk in, which is surprising with all the Clients that they have. Tooele’s support staff is very on top of it . Very knowledgeable. Very friendly. Very patient And always very helpful."